The tech industry has changed drastically over the past two years. The shift has been made to a world where remote work has now become the norm. There was a rapid switch within the
working world. It is important that leaders within the industry stay ahead of upcoming trends.
Here we have compiled a list of trends to look out for in 2022.
Improved Search Optimization
Search optimization is one of the most important factors for companies to be seen in the
marketing and technology world. More companies are making use of search optimization
techniques to improve their customer experience. It is expected that this will explode in 2022,
especially due to the increase in streaming and online shopping services.
Risk of Hackers using AI
Hackers are now using artificial intelligence to attack businesses. This was previously only used as a defense against hackers, which puts businesses at greater risk. Since AI can create hyper-realistic faces that can be used for phishing campaigns. In certain highly populated cities, like the UK for example, we will see an increase in the use of IT support services in London to fight against this kind of hacking since this increases the risk of phishing attacks across the board.
Increase in Human Connection Using Health Technology
The tech industry has made a large break into the healthcare industry. Technology has recently been used to increase human connection. We can see this in the use of personalized patient outreach or the use of remote monitoring devices. There has also been an increase in the use of virtual sessions for healthcare and fitness professionals. We will see this industry continue to grow.
Technology-Based on a Customer-Focused Experience
The constant development of technology is creating endless ways for businesses to connect with their customers. These technologies are being used to improve the user experience. The endless growth has moved towards virtual and augmented reality. Companies are looking to create an immersive experience for the customers.
Improving the Hybrid Work Experience
Since most businesses shifted towards remote working, as things begin to open up, more
businesses are moving towards a hybrid workplace. Since the major return to work, people are looking to have remote working become the norm. Not everyone wants to work remotely so a hybrid environment will be the new normal. This will lead to a boom in new technology which will make the transition a smooth experience for hybrid working.
Challenges With Returning to The Office
In 2022, companies are looking to shift back towards working in an office. There is a split between the people who want to stick to remote working and those who want to work in an office. This means that we won’t be returning to pre-pandemic levels, but this will require businesses to adapt and maintain or increase their levels of productivity.