Like you don’t have enough cleaning to do at your home, you have to take care of your office now?
I understand your pain and frustration, but at the same time, I also know the importance of cleaning and the impact it can have on one’s performance and time management.
Generally, most of us spend roughly half of our daily time at the workplace, and if not cleaned, the workplace can become fertile ground for infections, disease-causing bacteria, and many more.
In addition, your office is your identity as it speaks about your professionalism, your sense of organization, creativity as well as dedication. Just try think from your clients perspective.
What will be their first impression when they enter your “messy” office for the first time? Will your client be able to trust you for their work? Will you have enough reasons to justify the mess all around you? And, do you think that your client will believe in your excuses?
So, now you know why having a clean and hygienic office is so important.
But, as an office person, you already have so much to do within the specified time, and most often you are overworking just to complete your daily work. So, how in this world will you be able to find 2-3 hours to clean your office?
Well, cleaning your office is essential; who cleans it is no one’s concern.
Here are our essential tips to help you find a professional and dedicated cleaning service for your office or commercial place.
Ask Your Family and Friends
When you are looking to bring someone into your home or office, what I recommend is that you always start by asking friends and family members for their recommendations.
Why it’s important?
Well, a company can really write anything it wants on its website and can even pay companies for false “positive” reviews so they may seem amazing. But, are they really amazing, that’s what your friends and family members will be able to tell you about their own personal experience?
First, go to the reference website and take a look at the reviews with a grain of salt.
You want a company that has 90% to 95% positive reviews as it’s quite normal for any business to have a few bad reviews.
If the company concerned has lots of negative reviews primarily related to their work ethics and operation, then that’s a definite red flag.
Thorough Background Check
To ensure you get the best cleaning service available on the market and the right price, you will need to do a background check.
As a customer, you have the freedom to choose the service you want. But once you have shortlisted a few services, you need to find out about their availability, work ethic, and quotes.
Remember that to win your contract, a company can offer you a below-market price, but in most such cases, you will receive services well below your expectations.
Here are some essential ones to check:
- The operating time.
- The number of full-time employees working in the company.
- Types of services they provide to their clients.
- What is the market price for the cleaning service compared to what they are offering you?
- Find out about employee hiring procedures. Also, find out if they hire experienced members or train their employees.
- How many projects or jobs do they manage at one time and do they have enough employees to provide their services without compromising on quality and commitment.
Ask for References
Customer satisfaction regardless of the business, is of paramount importance. When looking for a cleaning service for your business or office makes you do a bit of research on their reputation.
If the company has been in the business for a long time, believes in customer satisfaction and are worth their salt will happily offer you a list of references. If in case they don’t, it’s your responsibility to ask them for the list of their previous customers. You can then contact these customers to learn their experiences, the amount they were charged, and the quality of work they received.
Now, with all this information, you can choose the perfect cleaning service from your shortlist for your business.
Are They Insured
No one likes injuries or accidents, but unfortunately, in most field of work, it’s unavoidable and so is true in cleaning services.
To ensure your and cleaner’s safety, the company concerned must have insurance against liability and injury.
It’s your responsibility to ask them to provide you with the proof of insurance in order to prove that they are fully licensed and that they take their business seriously and care both for their customers and employees.
Also, try to look for those who have full-time employees rather than cash workers because they are the one who according to the law, must have a business license along with active insurance.
Always Choose A Local Company
I strongly suggest that you consider hiring a cleaning company that has a local presence and by that, I mean a local head office or local office in your neighborhood or at least in your city.
Why is that important?
Well, it serves three important purposes.
1. Thanks to their local presence, they can send their employees to your premises on time, every time. They will make sure your office is cleaned up before you embark on your daily work.
2. It allows you to convey and discuss your concerns, challenges, or even positive feedback to the company concerned. Regardless of the nature of the business, face-to-face communication is essential to build a fruitful relationship.
- In the event that the cleaning company has not respected its contract or the service it has undertaken to offer, it will be easier for you to file a complaint with the competent local authority.
Hopefully, the tips I have discussed in this guide will assist you in finding a professional and trustworthy cleaning service for your office. Once again, let me remind you that as a customer, you have full control over the choice of the service you want. After all, you will pay for the service, and you want to make sure you get 100% of what you invest.
Before making a decision, always look for suggestions from friends and family members. They are the ones who will never lie to you or try to promote a business to your loss.
In addition, look for cleaning services that have been in the industry for at least five years. In this way, you can be assured that the company you are hiring has experience in all types of office environments.
Try to follow the suggestions I have mentioned in this guide, and I am sure they will help you find the perfect cleaning service for your office.